Q

Can i connect element +force together?

A

Dear friend, Thanks for your inquiry, Yes you can connect the 2 together but you have to make sure that they have the same Bluetooth version. For now ,our Mega Force and T6 Plus all come with Bluetooth 5.0. The mega and force we have in stock are powered by Bluetooth 5.0 and they can be paried together. For T6 Plus, you need buy the same model to pair together. Best regards

1 Answers
Q

is the carring case the same as the main picture? its a hard case?

A

Dear friend, Thanks for your inquiry. This item is the same as the main picture. It is a hard case made of premium EVA exterior. Hope you will enjoy your shopping. Best regards.

1 Answers
Q

There is a built-in microphone

A

Dear friend, Thanks for your inquiry. We are sorry that the Tronsmart force does not have a built-in microphone. But the Tronsmart T2 Plus does. Please search for it in our shop. Hope you will enjoy your shopping.

1 Answers
Q

I this Bluetooth 5.0 version? In the title and all-around says it is, but in spec says it 4.2? It is much of the difference if it's not 5.0 version, I have both it but after buying I have seen spec.

A

Dear friend, Thanks for your inquiry. This speaker comes with Bluetooth 5.0. We are sorry that make this mistake.

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Q

if I buy two, did you see them ship together? I want you to send separate, not to be taxed in Brazil

A
0 Answers
Q

hello, I'd like to know if the product is original; if it's new and in the box; do you know if there's an specific tax to ship for Brazil, and approximately how long it takes to arrive?

A

Yes, it is the original. Normally the product will not be charged tax if it is under $100 in Brazil. But it depends on customs. It will take about 15 - 30 business days from China to Brazil.

1 Answers
Q

cuántos aparatos puedo enlazar juntos?

A

The speaker can be connected with only one Bluetooth device when you are using it. And two speakers can pair to each other under TWS mode to enjoy the true wireless stereo.

1 Answers
Q

Does it makes noices or voices when battery low, turn on/off? This is important to me because I would like to use it at night before sleep and don't want to disturb others with those kind of noices.

A

Yes, it has the voice indicating when its battery low.

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Q

Does the Tronsmart Force pair with the Tronsmart Mega? Thanks

A

No, they could not pair with each other.

1 Answers
Q

não consigo efetuar o pagamento desse produto

A

Dear friend, Thanks for your inquiry. Please contact our online customer service for immediate help. Enjoy your shopping. Best regards.

1 Answers
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