Where i write coupon?
Dear customer, you can apply the coupon code before checkout. https://imgur.com/a/IZ9zneh Best regards
In my order #5665740, i had a gift. Tronsmart Bang 60W Outdoor Party Speaker arrived today, but we didnt get the gift.
Dear Monika, These are the tracking numbers of DPD : 13289301114265 13289301114261 ;The 2 speakers were shipped separately. Best regards
hello, iny my order # 5688875 was only the gift. the tronsmart bang 60w outdoor speaker was not in the package.
Dear customer， we shipped from 2 warehouses. https://t.17track.net/zh-cn#nums=84150001199413 - delivered https://www.dhl.com/pl-en/home/tracking/tracking-parcel.html?submit=1&tracking-id=25259408500 - on the way Best regards
Hello. Is there still the gift of Tronsmart Speaker 10W?
Dear customer, the gift is added. Best regards
the product is 5.3 Bluetooth or 5.0 Bluetooth? Tronsmart says in website that new version goes with 5.3 Bluetooth so I like to know which version this speaker has
Dear customer, we will ship the 5.3 . Best regards
I want to buy one piece and the specification says Bluetooth Version 5.00 and on the manufacturer's website there is an update of the version and fixing bugs in version 5.3. Why don't you change it ?
Dear customer, ours is 5.3 Best regards
Hello, Can the Tronsmart Bang be used while charging, with music playing normally ? . Thank you for answering my question.
Dear customer,sorry it can not . Best regards
This is a new version with white buttons or with dark???
Dear customer, yes it is. Best regards
Hello, is it possible to get a gift speaker in red when ordering, it was still available yesterday ?
Dear customer, the gift is a black speaker now. it is possible to exchange. please update me your order number. Best regards
Hi I'm expecting the order #5901188. Is this the updated version of the speaker? with the white buttons and the Bluetooth 5.3?
Dear customer, yes it is. Best regards