Can I use PW11 Pro Max/PW11 Pro battery on PW11?
Yes. You PW11 series battery are interchagable. PW11 Pro Max and PW11 Pro use the same battery and it is compatible with PW11 except for capacity difference.
Can I use this vacuum as a vacuum only on my carpet/rug?
1.When use it to clean carpet/rug, please press self cleaning button for 3 seconds to turn off auto water spray function first, the auto water spray sign on LED screen will be off. 2.The floorhead with clean water tank is only suitable for short hair carpet. For long hair carpet or deeper carpet cleaning, PW11 Pro Max you can use carpet brush, PW11, PW11 Pro you can order extra carpet brush for cleaning carpet.
Can I use carpet brush to clean hard floor?
The brushroll on the carpet brush has rubber strips, they are used to tap out dust from carpet. The rubber strips may leave marks on hard floor. It is not recommended to use carpet brush on hardfloor to avoid hurting hardfloor.
To wash or wet mopping the floor do I need to press manual water spray button?
JIMMY vacuum and washer PW11 series sprays water automatically to front brushroll. Only if there is much or tough messes on floor, you will need to press manual water spray button to spray more water to wash tough messes.
The product has Floor, Carpet and Auto mode, which one should I use
It is recommended to use Carpet mode only when clean carpet and Auto or Floor mode on floor.When cleaning hard floor, if you want longest working time, we recommend Floor mode, if you want better cleaning efficiency then we recommend Auto mode as in this mode the vacuum power will adjust automatically basing on floor cleaness.
How can I change voice language?
JIMMY PW11 series has five language voice. You can press voice button to choose the language. Default language is English.
How long does it take to dry the brushroll?
The drying takes totally 3 hours. The first 0.5 hour is full air path drying and the next 2.5 hours is silent floorhead drying.
Can I use floor mode on carpet?
Floor mode working power is not big enough to efficiently clean carpet. It is recommended to use carpet mode to clean the carpet.
What’s the difference between PW11 Pro Max, PW11 Pro and PW11?
PW11 Pro Max is with 460W power, dual brushroll mopping, it has additional carpet brush, electric mattress head, crevice tool, upholstery brush. PW11 Pro is with 460W power, dual brushroll mopping, it has additional electric mattress head, crevice tool, upholstery brush. PW11 is with 400W power, single brushroll mopping, it has additional, crevice tool, upholstery brush. Other functions are the same.