How long can the product work after each charge?
PW11 series working time on carpet is about 40 minutes on floor and about 20 minutes on carpet. It is recommended to use Auto mode as in this mode the cleaner will adjust working power basing on floor cleanness to balance working time and suction power. You can buy an extra battery to double working time.
Can the battery only be charged on machine
PW11 series battery can be charged separately. The charger is the same as JIMMY JV51/JV53/JV53 Lite charger. You can also order the charger from Geekbuying.
Is it safe to use on hardwood floors? It won''t release too much water?
JIMMY vacuum and washer does floor washing and wiping at the same time, which leaves the floor as dry as possible after washing and wiping.It is very safe to be used on all types of indoor sealed floors inlcuding sealed wood floor, tile, vinyl,laminate, linoleum, marble, and more
Is there a vacuum only setting or is it vacuum and wash everytime?
It can do vacuum only. If you want to vacuum without washing, you can press self cleaning button for 3 seconds to turn off auto water spray function until auto water spray sign on LED screen is off.
When do I need to use manual water spray?
JIMMY vacuum and washer PW11 series sprays water automatically to front brushroll. Only if there is much or tough messes on floor, you will need to press manual water spray button to spray more water to wash tough messes.
How long does it take to dry the brushroll?
The drying takes totally 3 hours. The first 0.5 hour is full air path drying and the next 2.5 hours is silent floorhead drying.
Can I wash the HEPA filter
Yes you can wash the HEPA filter. Please make sure it is dry before you use it again.
How often should you purchase a new brushroll and filter?
The brushroll need to be replaced once it''s worn out or when its cleaning effect greatly drops. And the HEPA filter is needed to be replaced around 3 to 6 months or when it is worn out.