What is the maximum rider weight? And what is the max load of the luggage rack?
Hi, thanks for your inquiry. The maximum recommended rider weight is around 120kg for optimal performance, and the maximum load of the luggage rack is 25kg. Best regards
Is the bike stem adjustable?
Hi, thanks for your inquiry. The stem of T1 Step-Thru is adjustable, but the one of T1 is not. Best regards
I’m 5'8". Can I use this bike?
Hi, thanks for your inquiry. Yes. The recommended rider height of T1 STEP-THRU is 155-195cm (5.09ft-6.39ft). Best regards
viene consegnata completamente assemblata? Che motore monta?
Hi, thanks for your inquiry, most parts of the bike are assembled, you just need to assemble a few parts. The motor is ANANDA. Best regards
Hi. I live in Portugal. I would like to know how the assistance works in case of breakdown, etc...
Hi, thanks for your inquiry, you can view the following link, it's our warranty policy: https://eleglide.com/pages/warranty-policy
When will you send it if you pay for it now.
Hi, thanks for your inquiry, this product will be available in August, maybe you can consider the following one: https://www.geekbuying.com/item/FAFREES-F26-Pro-26---Step-through-City-E-Bike-Golden-501480.html
Can the max speed be adjusted ?
Hi, thanks for your inquiry, the max speed can be adjusted to 32km/h.
Hi, if for some reason , you had to activate warranty, ? Where and how.thanks redser.
The "PV1000W + AC1500W Dual Recharge" feature enables the power station to simultaneously charge through solar energy (up to 1000W) and conventional AC power (up to 1500W). This unique combination contributes to a rapid charging time, with an 80% charge achieved in just an hour.
What is the folded size?
Hi, thanks for your inquiry, the package size is: 1480x250x830mm, and this product can not be folded.